Terms

Terms and Conditions for TSD Herbal Website

Welcome to TSD Herbal! By using our website, you agree to the following terms and conditions. Please read them carefully as they govern your access to and use of our services, products, and content.

Acceptance of Terms

By accessing and using our website, you agree to comply with these Terms & Conditions, our Privacy Policy, and any applicable laws and regulations. If you do not agree, you must discontinue your use of the website.

Eligibility for Use

• Age Requirement: You must be at least 18 years old to make purchases. If you are under 18, parental or guardian consent is required.
• Account Responsibility: Users are responsible for maintaining the confidentiality of their account credentials and for all activities under their account.

Products and Services

• Product Accuracy: We make every effort to ensure that product descriptions, images, and pricing are accurate. However, errors may occur. If a product is listed incorrectly, we reserve the right to cancel the order.
• Herbal Products Disclaimer: TSD Herbal products are intended for personal use and are not substitutes for professional medical advice. Consult a healthcare professional before use.
• Customization: Any special requests for product customization must be communicated at the time of order placement. Additional charges may apply.

Orders and Payments

• Order Acceptance: Placing an order constitutes an offer to buy. We reserve the right to accept, reject, or cancel any order for any reason.
• Payment Security: All payments are processed securely. We use SSL encryption to ensure your payment details are safe.
• Taxes and Duties: Prices listed are exclusive of applicable taxes and duties unless otherwise specified. Customers are responsible for any additional charges incurred during shipping or customs clearance.

Shipping and Delivery

• Processing Time: Orders are processed within 1-2 business days. Delays may occur during peak seasons or due to unforeseen circumstances.
• Tracking Information: Once your order is shipped, a tracking number will be shared via email or SMS.
• Failed Delivery: If a delivery attempt fails due to incorrect information provided by the customer, additional charges may apply for redelivery.

Return, Refund, and Exchange Policy

• Eligibility: Products must be in their original condition, unused, and returned within 30 days of delivery.
• Non-Returnable Items: Certain items like opened consumables, gift cards, and customized products may not be eligible for returns.
• Refund Timeline: Refunds will be processed within 7-10 business days of receiving the returned item.

User Conduct

By using our website, you agree not to:

• Post or share offensive, fraudulent, or illegal content.
• Attempt to gain unauthorized access to the website, its servers, or databases.
• Use the website for purposes other than those explicitly intended.

Intellectual Property Rights

• Ownership: All content, including images, text, designs, and trademarks, is the property of TSD Herbal or its licensors.
• Usage Restrictions: No part of the website or its content may be reproduced, distributed, or used without prior written consent from TSD Herbal.

Cookie Policy

• Usage of Cookies: Our website uses cookies to enhance user experience, track site performance, and facilitate targeted advertising.
• Consent: By using the website, you consent to the use of cookies as outlined in our Cookie Policy.

Liability Disclaimer

• Limited Warranty: Products and services are provided “as is” without any warranties, express or implied.
• No Liability: TSD Herbal is not liable for damages, including but not limited to loss of data, revenue, or profits, arising from website usage.
• Indemnification: You agree to indemnify and hold TSD Herbal harmless from claims, damages, or expenses arising from your use of the website.

Promotions and Discounts

• Validity: Discounts, offers, and promotions are subject to terms and conditions. Expired offers cannot be redeemed.
• Misuse: Abuse of promotions or discounts may result in order cancellation or account suspension.

Governing Law and Dispute Resolution

• Jurisdiction: These terms are governed by the laws of India. Any disputes will be resolved under the exclusive jurisdiction of the courts in [City/State].
• Arbitration: For disputes, we encourage arbitration or mediation to reach an amicable resolution before pursuing legal action.

Third-Party Links

• External Websites: Our website may include links to third-party sites. TSD Herbal is not responsible for the content, privacy policies, or practices of these external sites.
• No Endorsement: Inclusion of links does not imply endorsement or association with third-party services.

Termination of Service

We reserve the right to terminate or suspend access to our website or services without prior notice if you violate these terms or engage in prohibited activities.

Updates to Terms and Conditions

TSD Herbal reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting. It is the user’s responsibility to review the terms periodically.

Customer Support

• Email: info@tsdherbal.com
• Phone: +91-92054 45158
• Business Hours: Monday to Friday, 10:00 AM - 7:00 PM